How to Resolve Login Issues or Recover Your Aloft Account
If you're experiencing login issues or need to recover your Aloft account, follow these steps to regain access. This guide covers common scenarios such as incorrect login credentials or forgotten usernames.
Enter your email and click next. Make sure to use the email address associated with your Aloft account to avoid errors.
It's recommended to troubleshoot login issues on the web dashboard first, and then troubleshooting issues with signing into the mobile app. Clearing the app storage or reinstalling the app may help resolve the issue.
Web dashboard: https://air.aloft.ai/
On the screen to enter your password, click "forgot password".This option is available if you have previously registered an account with the provided email address.
This will send a code to your email address with further instructions to reset.If you do not receive the email, check your spam or junk folder. For persistent issues, contact Aloft support for assistance.