Troubleshooting Map-Related Issues During LAANC Requests on iOS and the Web
When using the Aloft app for LAANC (Low Altitude Authorization and Notification Capability) requests, you may encounter map-related issues that hinder your ability to adjust flight areas or center the map. This guide provides solutions for common problems on both iOS and web platforms.
Common Problems and Solutions
1. Adjusting Flight Area Corners on iOS
If you are unable to adjust the corners or arrows of the flight area on the map while using the Aloft app on iOS, follow these steps:
Long-Press the Corner/Arrow: Press and hold a corner or arrow of the flight area for about 3 seconds until you feel a slight haptic buzz.
Drag to Adjust: Once the haptic feedback is felt, drag the corner to adjust the flight area as needed.
This method ensures precise control over the flight area boundaries.
2. Re-Enabling Location Permissions on the Web
If the map does not appear or fails to center correctly after denying location access in your browser, you can re-enable location permissions by following these steps:
Access Site Settings: - Click the site settings icon (usually a padlock or information icon) next to the browser's address bar. - Locate the "Location" setting and enable it for the Aloft website.
Confirm Location Access: - Return to the map and click the "target" or crosshair icon to snap to your current position. - A blue dot should appear on the map, indicating that location access is active.
These steps will restore location functionality and allow the map to center correctly.
Additional Tips for Map Functionality
Ensure your device's location services are enabled and set to "Always Allow" for the Aloft app or website.
Clear your browser cache if the map fails to load after re-enabling permissions.
Update the Aloft app or your browser to the latest version to avoid compatibility issues.
By following these troubleshooting steps, you can resolve most map-related issues encountered during LAANC requests on both iOS and web platforms.