An important step in account setup is to add your assets added to the account. This can be done in a few different ways. If you're a new enterprise customer, please reach out for any guidance, especially if you have any files to import (Support@Aloft.ai).

In-app:

The recommended process involves conducting a flight in Air Control with your aircraft. For each battery that needs to be added, a quick flight will suffice. Once you’ve rotated through your batteries, tap the red exit button to end the in-flight experience. This will bring pilots to Post-Flight where they will upload their flight logs.
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Note: Air Control supports most of the DJI product line, except for the newer drones that utilize the DJI Fly app. Please refer to the steps for adding your assets from the web below.

Once the upload process is complete, almost instantaneously, we can now look up those aircraft and battery records on the web dashboard. Pilots will want to go in and update their aircraft identifiers, registration information, as well as battery identifiers.

From the web: https://air.aloft.ai/
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Log into the Air Control web dashboard and head to the Manage section. Here, you can edit your aircraft and batteries:

The platform uses the internal serial numbers of the equipment so we can associate activity with that asset no matter who on the account is using it.

Once the assets are added to the account, you will be able to select them as options from the mobile app when completing manual flight logs.

If a drone is manually added, and then it's flown in the platform or a flight is imported, it's possible the internal serial number is being read for the first time so a duplicate may be created. Please reach out to Support@Aloft.ai for assistance.