# Aloft Help Center

> Help center for Aloft

## English

### General FAQ

- [What is Air Control?](https://help.aloft.ai/en/articles/7154100-what-is-air-control.md): What is Air Control and how do I get started?
- [Missions vs. LAANC](https://help.aloft.ai/en/articles/7791764-missions-vs-laanc.md): What's the difference? Do I need both?
- [Understanding Map Layers By Color](https://help.aloft.ai/en/articles/7931867-understanding-map-layers-by-color.md): Breakdown what type of airspace each map layer color indicates
- [How do I update my profile?](https://help.aloft.ai/en/articles/7154116-how-do-i-update-my-profile.md): I want to update my Part 107 info and phone number.
- [Phone number verification](https://help.aloft.ai/en/articles/7154126-phone-number-verification.md): Having trouble verifying your phone number?
- [Adding Aircraft and Batteries](https://help.aloft.ai/en/articles/7157107-adding-aircraft-and-batteries.md): How do I add drones and batteries?
- [Can I import my flight logs?](https://help.aloft.ai/en/articles/7154146-can-i-import-my-flight-logs.md): Importing flight logs into the Air Control platform.
- [Can I see my flights from the app?](https://help.aloft.ai/en/articles/7154111-can-i-see-my-flights-from-the-app.md): Where can I find past flights?
- [Can I edit the checklist and workflow?](https://help.aloft.ai/en/articles/7154137-can-i-edit-the-checklist-and-workflow.md): I want to customize my preflight and post-flight workflow.
- [I want a hard copy of my checklist.](https://help.aloft.ai/en/articles/7154131-i-want-a-hard-copy-of-my-checklist.md): I want a copy of my checklist in case I don't have network coverage.
- [Video Tutorial: Overview of Air Control](https://help.aloft.ai/en/articles/7960248-video-tutorial-overview-of-air-control.md)
- [Video Tutorial: How to Use Air Control for Individual Pilots](https://help.aloft.ai/en/articles/7960828-video-tutorial-how-to-use-air-control-for-individual-pilots.md): This video provides a walkthrough tutorial of how to use the web and mobile apps.
- [Video Tutorial: Update User Profile](https://help.aloft.ai/en/articles/7960850-video-tutorial-update-user-profile.md): This video tutorial demonstrates how to update your user profile on web or mobile apps.
- [Video Tutorial: LAANC on Web and Mobile](https://help.aloft.ai/en/articles/7962571-video-tutorial-laanc-on-web-and-mobile.md): This video details how to get LAANC on Air Control web and mobile apps.
- [Video Tutorial: Advanced LAANC](https://help.aloft.ai/en/articles/7962577-video-tutorial-advanced-laanc.md): This video describes advanced LAANC features.
- [Password Reset / Forgot Password](https://help.aloft.ai/en/articles/7977029-password-reset-forgot-password.md): This helps user who forgot their password or need to reset their password.
- [Further Coordinated LAANC](https://help.aloft.ai/en/articles/8020417-further-coordinated-laanc.md): LAANC Denied or Canceled? Understanding advanced operations starts with the basics.
- [Connecting a drone to Air Control](https://help.aloft.ai/en/articles/8037094-connecting-a-drone-to-air-control.md): Stuck on the Connect Aircraft screen? Start here.
- [Manual Flight Logging](https://help.aloft.ai/en/articles/8411482-manual-flight-logging.md): How do I log flights for any drone?
- [Aloft Platform Updates & System Status](https://help.aloft.ai/en/articles/8331934-aloft-platform-updates-system-status.md)
- [Change email address](https://help.aloft.ai/en/articles/8070847-change-email-address.md): How to change the email address you log in with.
- [Air Control Enterprise](https://help.aloft.ai/en/articles/9460286-air-control-enterprise.md): What's included with an enterprise account?
- [Aloft: FAA-Approved LAANC & B4UFLY Services](https://help.aloft.ai/en/articles/10058474-aloft-faa-approved-laanc-b4ufly-services.md): Aloft is the \#1 FAA-Approved UAS Service Supplier \(USS\) for LAANC and B4UFLY services.
- [Aloft Weather Data, Support & Feedback](https://help.aloft.ai/en/articles/10261420-aloft-weather-data-support-feedback.md): This article helps users understand the sources of Aloft's weather data, where to access this data, and how to submit feedback.
- [How can I troubleshoot map-related issues during LAANC requests on iOS and the web?](https://help.aloft.ai/en/articles/14490749-how-can-i-troubleshoot-map-related-issues-during-laanc-requests-on-ios-and-the-web.md): I'm having issues with the map or LAANC
- [What are the requirements and processes for airspace authorization for drone operations?](https://help.aloft.ai/en/articles/14790741-what-are-the-requirements-and-processes-for-airspace-authorization-for-drone-operations.md)

### Air Control Mobile App

- [Air Control app: Quick Start](https://help.aloft.ai/en/articles/7157160-air-control-app-quick-start.md): I need a quick rundown on using the Air Control app.
- [Troubleshooting Air Control](https://help.aloft.ai/en/articles/7172938-troubleshooting-air-control.md): Having trouble with the Air Control app?
- [Air Control app: Detailed Guide](https://help.aloft.ai/en/articles/7157254-air-control-app-detailed-guide.md): I want a breakdown of all the Air Control app features.
- [Video Tutorial: Missions on Mobile](https://help.aloft.ai/en/articles/7960307-video-tutorial-missions-on-mobile.md): Video tutorial detailing how to create and manage missions on mobile.
- [Video Tutorial: DJI Smart Controllers](https://help.aloft.ai/en/articles/7960819-video-tutorial-dji-smart-controllers.md): This video details how to integrate DJI SmartControllers with Air Control.
- [Video Tutorial: Further Coordination LAANC On Mobile](https://help.aloft.ai/en/articles/7962584-video-tutorial-further-coordination-laanc-on-mobile.md): This video details how to apply for Further Coordination LAANC.
- [Offline Support](https://help.aloft.ai/en/articles/9174290-offline-support.md): What if I lose service when in the field?
- [Sync flights from RC Pro](https://help.aloft.ai/en/articles/9140458-sync-flights-from-rc-pro.md): My flights aren't syncing from DJI Pilot 2 \(RC Pro / RC Plus\)
- [Android Streaming](https://help.aloft.ai/en/articles/8583033-android-streaming.md): This is for streaming on Android-based Remote Controllers
- [Where in the app are my LAANCs?](https://help.aloft.ai/en/articles/9270067-where-in-the-app-are-my-laancs.md): I filed a LAANC and can't find the details in-app.
- [Android Remote Controllers](https://help.aloft.ai/en/articles/9405958-android-remote-controllers.md): Does Air Control work with my remote controller?
- [Compatibility - Flight Logging](https://help.aloft.ai/en/articles/9714134-compatibility-flight-logging.md): What devices and drones does Air Control support for automatic flight logging?
- [Compatibility - Streaming](https://help.aloft.ai/en/articles/9714132-compatibility-streaming.md): What drones and devices does Air Control Streaming support?
- [Automated Flight](https://help.aloft.ai/en/articles/9714180-automated-flight.md): Automated Flight Overview for Anzu Raptor
- [Anzu Raptor App Update](https://help.aloft.ai/en/articles/9762795-anzu-raptor-app-update.md): Latest Release Notes for the Anzu Raptor App
- [Automatic DJI Log Sync](https://help.aloft.ai/en/articles/9976726-automatic-dji-log-sync.md): Easily upload DJI logs into Air Control
- [Anzu Raptor Startup](https://help.aloft.ai/en/articles/10714708-anzu-raptor-startup.md): Best Practices for Getting Started with the Anzu Raptor
- [iOS Streaming](https://help.aloft.ai/en/articles/10840778-ios-streaming.md): How can I stream any drone from an iOS device?
- [Map Styles](https://help.aloft.ai/en/articles/10910721-map-styles.md): How do I change my base map view?
- [Profile Management](https://help.aloft.ai/en/articles/13565938-profile-management.md): What settings are available in the mobile app?
- [Missions on Mobile](https://help.aloft.ai/en/articles/9113036-missions-on-mobile.md): How to manage missions from the Air Control app?
- [Switch App Workflow](https://help.aloft.ai/en/articles/13566452-switch-app-workflow.md): How to manage flights if not flying in Air Control?
- [Importing KML / KMZ files](https://help.aloft.ai/en/articles/13637993-importing-kml-kmz-files.md): Can I import files for automated flights?

### Air Control Web Dashboard

- [Welcome to Air Control!](https://help.aloft.ai/en/articles/7422706-welcome-to-air-control.md): Details on getting started and links for reference.
- [Certificates and Renewals](https://help.aloft.ai/en/articles/7920669-certificates-and-renewals.md): How do I add my Part 107 info to my profile?
- [Live Streaming](https://help.aloft.ai/en/articles/7670122-live-streaming.md): How does Live Streaming work?
- [Getting Started: Roles & Permissions](https://help.aloft.ai/en/articles/7158891-getting-started-roles-permissions.md): I want to understand permissions before I start inviting users.
- [Getting Started: Users & Invites](https://help.aloft.ai/en/articles/7158909-getting-started-users-invites.md): I want to add users to my account.
- [Workflow Setup](https://help.aloft.ai/en/articles/7154138-workflow-setup.md): Setting up workflows on enterprise accounts.
- [Workflow Setup: Checklists](https://help.aloft.ai/en/articles/7158915-workflow-setup-checklists.md): More about Checklists in Air Control
- [Workflow Setup: Risk Assessments](https://help.aloft.ai/en/articles/7158927-workflow-setup-risk-assessments.md): More about Risk Assessments in Air Control
- [Workflow Setup: Completing the Workflow](https://help.aloft.ai/en/articles/7158940-workflow-setup-completing-the-workflow.md): How does a pilot actually log their workflow?
- [Working with Tags](https://help.aloft.ai/en/articles/7884933-working-with-tags.md): How to use the Tag and Auto-Tag features in Air Control
- [Setting up Alerts](https://help.aloft.ai/en/articles/7884981-setting-up-alerts.md): Creating alerts and notifications in Air Control
- [Can I Import my DJI flight logs?](https://help.aloft.ai/en/articles/7157073-can-i-import-my-dji-flight-logs.md): How do I connect my DJI account to Air Control?
- [Importing Skydio Flight Logs](https://help.aloft.ai/en/articles/7154158-importing-skydio-flight-logs.md): As a Skydio Cloud API customer, how do I import my data?
- [Importing flights from Autel](https://help.aloft.ai/en/articles/7154159-importing-flights-from-autel.md): How do I upload my Autel flights?
- [Import Dronelink flights and live telemetry](https://help.aloft.ai/en/articles/7947751-import-dronelink-flights-and-live-telemetry.md): Sync your automated flights through a Dronelink integration
- [Recreational LAANC](https://help.aloft.ai/en/articles/3178959-recreational-laanc.md): How to file for LAANC authorizations as a recreational user
- [What is LAANC?](https://help.aloft.ai/en/articles/2005041-what-is-laanc.md): Breaking Down the Potential of LAANC
- [Video Tutorial: Mission Planning](https://help.aloft.ai/en/articles/7960284-video-tutorial-mission-planning.md)
- [Video Tutorial: Overview of Users, Roles & Workflows](https://help.aloft.ai/en/articles/7960273-video-tutorial-overview-of-users-roles-workflows.md)
- [Video Tutorial: Web Overview](https://help.aloft.ai/en/articles/7960269-video-tutorial-web-overview.md)
- [Video Tutorial: Overview of Filters, Tags & Exports](https://help.aloft.ai/en/articles/7960356-video-tutorial-overview-of-filters-tags-exports.md): This video tutorial details enterprise functionality for team and fleet management.
- [Video Tutorial: Reporting](https://help.aloft.ai/en/articles/7960641-video-tutorial-reporting.md): This video details enterprise reporting tools for team and fleet compliance, mission, and flight activity.
- [Video Tutorial: Further Coordination LAANC On Web](https://help.aloft.ai/en/articles/7962603-video-tutorial-further-coordination-laanc-on-web.md): This video tutorial details how to apply for Further Coordination LAANC on web.
- [Managing Teams](https://help.aloft.ai/en/articles/8038643-managing-teams.md): How do we keep activity from multiple groups separate?
- [Remote ID & Compliance](https://help.aloft.ai/en/articles/8219228-remote-id-compliance.md): How does Air Control help me track my RID compliance?
- [Uploading DJI Flight Logs](https://help.aloft.ai/en/articles/9150748-uploading-dji-flight-logs.md): Drag and drop your flights into the Air Control platform
- [SGI Waiver Process](https://help.aloft.ai/en/articles/9217490-sgi-waiver-process.md): How to file an SGI Waiver using Air Control
- [Skydio Live Telemetry](https://help.aloft.ai/en/articles/9156068-skydio-live-telemetry.md): Display live telemetry from Skydio drones on the airspace map.
- [New Pilot Onboarding](https://help.aloft.ai/en/articles/9346982-new-pilot-onboarding.md): What steps are recommended for a new pilot?
- [Flight Telemetry Playback](https://help.aloft.ai/en/articles/9456929-flight-telemetry-playback.md): Replay or investigate a past flight.
- [Activities](https://help.aloft.ai/en/articles/9714277-activities.md): How can I use the activities section?
- [Account Setup](https://help.aloft.ai/en/articles/9749319-account-setup.md): What are some steps I should take on a new enterprise account?
- [Dronetag Live Telemetry](https://help.aloft.ai/en/articles/10067662-dronetag-live-telemetry.md): Add live Dronetag telemetry to the Airspace Map!
- [Maintenance Scheduling](https://help.aloft.ai/en/articles/10064749-maintenance-scheduling.md): Automate and Simplify Maintenance Tracking
- [Skydio Live Streaming](https://help.aloft.ai/en/articles/10451039-skydio-live-streaming.md): How to include Skydio streams in the Air Control dashboard
- [File & Document Management](https://help.aloft.ai/en/articles/10658110-file-document-management.md): How to upload and manage different types of documents.
- [LAANC Pre-Check Failed](https://help.aloft.ai/en/articles/10770677-laanc-pre-check-failed.md): What does this error when filing LAANC mean?
- [How to request LAANC](https://help.aloft.ai/en/articles/10908439-how-to-request-laanc.md): How does the LAANC system work on the web?
- [Live Traffic and Telemetry](https://help.aloft.ai/en/articles/12237501-live-traffic-and-telemetry.md): How does "View Live Traffic" work?
- [Augmented Reality Overlay Setup](https://help.aloft.ai/en/articles/12383866-augmented-reality-overlay-setup.md): Details for getting started with AR and Street Overlay
- [Anzu Raptor and Pix4D Mapper](https://help.aloft.ai/en/articles/12609749-anzu-raptor-and-pix4d-mapper.md): I'm having trouble with RTK accuracy or gimbal alignment
- [Anzu Raptor Thermal Images](https://help.aloft.ai/en/articles/12638796-anzu-raptor-thermal-images.md): Working with Raptor Thermal Radiometric JPEGs
- [Managing Flights](https://help.aloft.ai/en/articles/14040816-managing-flights.md): How to update flight logs in bulk?

### API Reference

- [Getting Started: Aloft API](https://help.aloft.ai/en/articles/8002157-getting-started-aloft-api.md): What is it? Why would I need it?
- [Map Sources & Layers](https://help.aloft.ai/en/articles/8002078-map-sources-layers.md): API Map Sources & Layers breakdown
- [API FAQ](https://help.aloft.ai/en/articles/8002121-api-faq.md): API Basics and frequently asked questions

## Italiano

### Air Control Web Dashboard

- [Benvenuti ad Air Control!](https://help.aloft.ai/it/articles/7422706-benvenuti-ad-air-control.md): Dettagli su come iniziare e link di riferimento.

## Português

### Air Control Web Dashboard

- [Bem-vindo ao Air Control!](https://help.aloft.ai/pt/articles/7422706-bem-vindo-ao-air-control.md): Detalhes sobre como começar e links para referência.

## Español

### Air Control Web Dashboard

- [¡Bienvenido a Air Control!](https://help.aloft.ai/es/articles/7422706-bienvenido-a-air-control.md): Detalles sobre cómo empezar y enlaces de referencia.